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Finding the Right Fit: What I Look for When Hiring New Agents

In our industry, success doesn’t come from chance; it comes from people. Over the years, I’ve had the privilege of building and leading high-performing teams across South Auckland’s property market, and one thing has become abundantly clear: the foundation of a great real estate business is its people.

When I’m looking to bring new agents into our team, I’m not just hiring for today; I’m investing in the future. Here’s what matters most to me:

1. Attitude and Growth Mindset

Real estate is dynamic. Market conditions change, challenges arise, and every client has a unique story. I seek agents who embrace learning, adapt quickly, and approach each day with curiosity. Technical skills can be taught – the right mindset can’t.

2. Professionalism and Integrity

Our clients trust us at some of the most significant moments of their lives. That trust is earned through professionalism – how you communicate, how you act under pressure, and how you represent their interests. It’s a non-negotiable quality because it directly impacts our reputation and outcomes.

3. Hunger to Learn and Improve

Even the most experienced agents know there’s always room to grow. Whether it’s mastering negotiation strategies, refining marketing approaches, or understanding the latest digital tools, the best agents are lifelong learners.

4. Cultural Fit

We’re not just a team, we’re a community. Collaboration, mutual respect, and a willingness to support others are core to our culture. The right person doesn’t just work alongside the team – they elevate it.

5. Commitment to Clients First

This isn’t about quick wins, it’s about building relationships that last. I look for agents who put clients at the centre of every decision, and who see success not in transactions, but in outcomes that genuinely benefit the people we serve.

Hiring isn’t just about filling a spot – it’s about enhancing the capability and character of our business. When you bring the right people together, you elevate performance, strengthen culture, and deliver service that clients remember.

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