Transitioning from a top-performing agent to a Director was one of the hardest and most transformative shifts of my career. It demanded a complete change in mindset: from achieving personal success to building it in others. Here are a few of the key lessons I’ve learned along the way.
Leadership Starts When It’s No Longer About You
As a top agent, my focus was on my own sales and clients. But as a director, that focus shifted entirely. My role became about empowering, mentoring, and supporting others, giving my team the tools, confidence, and clarity they needed to perform at their best. Real leadership begins when you measure success by the growth of those around you.
Letting Go to Grow
One of the hardest lessons was learning to delegate. When you’re used to being in control, it’s tempting to do everything yourself. But I soon realised that I couldn’t lead effectively if I was still trying to operate like a top agent. Trusting the team, giving them autonomy to make decisions, make mistakes, and learn was the key to scaling both their potential and mine.
Measure Success by Their Wins
The most rewarding part of being a director is seeing others succeed. There’s nothing quite like watching a new agent close their first deal or seeing a seasoned performer reach a new career milestone. As a leader, you play a small part in their journey, and that’s a pretty special feeling.
The transition from agent to leader isn’t always easy, but it’s one of the most fulfilling paths you can take. When you invest in your people, celebrate their wins, and help them achieve more than they thought possible, that’s when true leadership begins.